Terms & Conditions

1. Order Placement & Acceptance


1.1 Order Submission


When you submit an order via rebeccat.shop, email, or authorized platforms, you make a binding offer to purchase selected products (e.g., “36in High-Density Foam Roller,” “Bluetooth Smart Scale with Body Composition Tracking”) at the listed price. This price includes applicable U.S. sales tax (calculated by your shipping address) and excludes shipping fees (unless free shipping applies, per our Shipping Policy).

You confirm all checkout information—shipping address, foam roller density preference, smart scale type, payment details, and contact info—is accurate and complete. For custom items (e.g., engraved foam rollers), you verify customization details to ensure alignment with your needs.

1.2 Order Acceptance


We reserve the right to accept or reject any order at our discretion. Acceptance is confirmed only via a written order confirmation email (with your order number, product details, and estimated delivery date) sent to your registered email from rebeccat Store. We may reject orders for reasons including:

  • Stock unavailability (e.g., a limited-edition foam roller color is out of stock).
  • Pricing errors (e.g., a typo in smart scale or foam roller pricing).
  • Suspected fraudulent activity (e.g., stolen payment details).
  • Inability to deliver to your address (e.g., remote areas not covered by our carriers).

If we reject your order, we notify you within 2 business days and issue a full refund for any processed payments (refunds take 3–5 business days to reflect in your account).

1.3 Order Modifications & Cancellations


You may modify or cancel an order only if it has not yet shipped (before receiving a shipment notification from rebeccat Store). To do so:

  • Email fuvhelina.gwendolyni1xe1u@aol.com with your order number and requested change (e.g., “Change foam roller density from medium to high” or “Cancel smart scale order”).
  • We confirm modifications/cancellations via email within 1 business day.

Once an order ships, modifications or cancellations are not possible. Follow our Return & Exchange Policy to return items after delivery.

2. Payment Terms


2.1 Accepted Payment Methods


We accept the following secure payment methods for U.S. orders, processed via PCI DSS-compliant gateways for rebeccat Store:

  • Credit/debit cards: Visa, Mastercard, American Express, Discover.
  • Digital wallets: PayPal, Apple Pay, Google Pay.
  • Buy-now-pay-later services: Affirm, Klarna (subject to their separate terms, linked at checkout on rebeccat.shop).

We do not accept cash, checks, or money orders for online orders.

2.2 Payment Authorization


By providing payment details, you authorize us to charge the full order amount (product cost + shipping + sales tax) to your selected method. For installment services (Affirm/Klarna), you authorize the provider to process payments per their agreed schedule.

If payment is declined (insufficient funds, expired card, fraud alert), we notify you via email to update your details. You must provide valid payment within 5 business days; otherwise, your order is canceled.

2.3 Payment Disputes


If you dispute a payment (e.g., chargeback) with your bank or provider, you must first attempt to resolve it with us directly (per our Return & Exchange Policy). Failure to do so may result in:

  • A $30 administrative fee (to cover dispute response costs).
  • Suspension of your account (preventing future purchases) until the dispute is resolved.

We reserve the right to pursue legal action for unfounded disputes (e.g., claiming non-delivery when tracking confirms receipt of a foam roller).

3. Product Specifications & Safety


3.1 Accuracy of Product Information


We strive to ensure product descriptions, images, and specifications (e.g., foam roller density, smart scale weight capacity, Bluetooth range) are accurate on rebeccat.shop. Minor variations may occur:

  • Foam Roller Texture: Due to manufacturing processes, the texture of high-density foam rollers may vary slightly—product images are representative but not exact.
  • Smart Scale Calibration: Initial readings may vary by ±0.2 lbs until the scale is calibrated to your surface—we provide calibration tips on product pages.

3.2 Safety & Intended Use


All products meet U.S. safety standards and are intended for home fitness use only:

  • Foam Rollers: Use only for muscle massage and recovery—do not stand on them, use them as a weight-bearing surface, or expose them to extreme heat (may cause material melting).
  • Smart Scales: Adhere to weight capacity limits (listed on product pages—typically 400–500 lbs)—overloading the scale may cause permanent damage. Keep the scale away from water (it is water-resistant, not waterproof) and avoid dropping it.

Misuse of products (e.g., using a foam roller as a step stool, dropping a smart scale) may void warranties and result in injury—we are not liable for such issues (see Section 5).

4. Warranties


4.1 Limited Manufacturer’s Warranty


We offer limited warranties for all U.S. purchases from rebeccat Store, covering manufacturing defects (not normal wear, misuse, or accidental damage):

  • Foam Rollers: 6-month warranty. Covers core cracking, material tearing, or shape deformation from normal use. Does not cover damage from sharp objects, extreme heat, or misuse.
  • Smart Scales: 1-year warranty. Covers display malfunctions, inaccurate readings, Bluetooth connectivity issues, and battery compartment defects. Does not cover scratches, water damage, or damage from dropping.

4.2 Warranty Claims


To file a claim:

  1. Email fuvhelina.gwendolyni1xe1u@aol.com with your order number, product model, photos/videos of the defect, and a description of when the issue started.
  2. We review claims within 2 business days and notify you of approval/denial.
  3. Approved claims result in:
    • Replacement product shipped via standard shipping (free of charge) within 5–7 business days.
    • Full refund to your original payment method (for irreparable items).
    • Replacement parts (e.g., smart scale batteries, USB cables) for minor issues.


Warranties apply only to products purchased directly from rebeccat Store (not third-party retailers) and require proof of purchase (order confirmation email).

5. Liability Limitations


5.1 Our Liability


We are liable for:

  • Defective products covered by warranty (Section 4).
  • Order fulfillment errors (e.g., wrong foam roller density, basic scale instead of smart scale) per our Return & Exchange Policy.
  • Damages caused by our negligence (e.g., improper packaging leading to a cracked foam roller core).

Our liability is limited to:

  • Replacing the defective/incorrect product.
  • Issuing a full refund of the order amount (including shipping).
  • Reimbursing reasonable return shipping costs for defective items.

We are not liable for:

  • Personal injury or property damage from misuse (e.g., muscle strain from improper foam rolling, scale damage from dropping, inaccurate readings from using the scale on carpet).
  • Indirect losses (e.g., missed fitness goals from delayed foam roller delivery, data loss from smart scale malfunctions).
  • Damages from third parties (e.g., carrier-related damage not reported within 48 hours, defects from unauthorized repairs to smart scales).

5.2 Your Liability


You are liable for:

  • Providing accurate checkout information. Incorrect addresses leading to missed/delayed deliveries may result in a $15 re-delivery fee.
  • Returning products per our Return & Exchange Policy (unused condition, original packaging). Damaged returns (e.g., cut foam roller, scratched smart scale) may incur a restocking fee deducted from your refund.
  • Properly using and maintaining products (e.g., following foam rolling guidelines, calibrating smart scales, storing foam rollers in a cool, dry place) to prevent damage or injury.

6. Account Responsibilities (Online Orders)


If you create a website account on rebeccat.shop to track orders, save preferences, or store payment details:

  • You are responsible for keeping account credentials (username/password) confidential and all activities under your account (e.g., placing orders, saving foam roller density preferences).
  • Notify us immediately via email if you suspect unauthorized account access (e.g., unknown orders for a smart scale). We assist with password resets and investigations within 1 business day.
  • We may suspend/terminate accounts for:
    • Fraudulent activity (e.g., using stolen payment details to purchase a foam roller).
    • Violating these Terms (e.g., returning a used foam roller as “unused”).
    • Inactivity for 12+ consecutive months (we notify you 30 days before termination via email).


7. Shipping & Delivery (Incorporation of Shipping Policy)


All orders are subject to our separate Shipping Policy, which covers delivery destinations (50 U.S. states, territories), shipping costs (including free shipping for orders over $50), timelines (3–10 business days), and handling of shipping issues (delays, damage, lost packages). By placing an order on rebeccat.shop, you acknowledge reading and understanding our Shipping Policy.

Risk of loss/damage passes to you upon delivery (confirmed by carrier tracking or signature). If you miss a delivery, the carrier leaves a notification to reschedule—failure to reschedule within 7 days may result in the order being returned to us, with a $10 return fee deducted from your refund.

8. Termination


We may terminate/suspend your access to rebeccat Store, cancel your order, or refuse future purchases if you:

  • Violate these Terms (e.g., false information, unfounded payment disputes).
  • Engage in fraudulent/deceptive practices (e.g., claiming a defective smart scale that was dropped).
  • Harass our staff (via email, phone) or other customers.

Termination does not affect pre-existing rights/obligations (e.g., payment for delivered foam rollers, return obligations for a defective smart scale).

9. Governing Law & Dispute Resolution


9.1 Governing Law


These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. Disputes are resolved under California law.

9.2 Dispute Resolution


  • Informal Resolution: Contact us at fuvhelina.gwendolyni1xe1u@aol.com to resolve disputes informally before legal action. We respond within 2 business days and work in good faith to find a solution (e.g., replacing a faulty smart scale).
  • Mediation: If informal resolution fails, we recommend mediation through the California Dispute Resolution Program—voluntary, cost-effective, and faster than litigation.
  • Small Claims Court: For disputes under $10,000 (e.g., a $200 smart scale set), file a claim in California small claims court (or your local jurisdiction).
  • Arbitration: For disputes over $10,000, both parties agree to binding arbitration administered by the American Arbitration Association (AAA), following its Commercial Arbitration Rules. Arbitration takes place in Visalia, CA, or via virtual hearing.

You waive the right to participate in class action lawsuits or class-wide arbitration for disputes related to these Terms.

10. Amendments to Terms


We may update these Terms to reflect legal changes (e.g., California consumer protection laws), business practices (new payment methods), or product offerings (new smart scale features). Updated Terms are posted on rebeccat.shop with a “Last Updated” date.

Your continued use of rebeccat Store or purchases after the “Last Updated” date constitutes acceptance of revised Terms. We notify you via email of significant changes (e.g., warranty modifications) at least 30 days before they take effect.

By purchasing our products or using our services, you confirm reading, understanding, and agreeing to all provisions of these Terms & Conditions.